Privacy Policy

Last Revised: May 29, 2025

The information provided on the Zone Permitting website (“Site”) is intended for general informational purposes only and does not constitute legal advice. By using this Site, you agree to the following terms:

1. No Attorney–Client Relationship
   Content on this Site—whether articles, templates, or guidance on permit expediting, document recording, or related processes—does not create an attorney–client relationship. Zone Permitting is not a law firm and does not offer legal services.

2. No Legal Advice
   While we strive to share accurate, up-to-date information regarding permitting procedures, recording requirements, and best practices, every project and jurisdiction is different. You should not rely solely on this Site to make legal or compliance decisions. Always consult a qualified attorney for advice tailored to your specific circumstances.

3. Use at Your Own Risk
   All materials on this Site are provided “as is” without warranties of any kind, express or implied. Zone Permitting disclaims liability for errors or omissions in content and for any damages arising from your use of the Site or reliance on its information.

4. Third-Party Links and Resources
   This Site may contain links to third-party websites, software, or services (e.g., municipal permitting portals, recording offices). Zone Permitting does not endorse or assume responsibility for the content, accuracy, or practices of those external sites. Your use of third-party resources is at your own risk.

5. Professional Consultation Recommended
   For complex permitting issues, nuanced recording requirements, or legal questions—especially those involving contract terms, liability matters, or regulatory compliance—we strongly recommend seeking professional counsel from an attorney or other qualified expert.

6. Limitation of Liability
   To the fullest extent permitted by law, Zone Permitting (and its owners, officers, employees, and agents) shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of this Site.

7. Changes to This Disclaimer
   We reserve the right to update this Disclaimer at any time. Any changes will be posted here with a revised “Last Revised” date. Your continued use of the Site after updates indicates your acceptance of the revised terms.

Last updated May 29, 2025

Zone Permitting (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard the personal information you provide when visiting our website (the “Site”) or engaging our permit expediting and document recording services.

1. Information We Collect
1.1 Information You Provide Directly

• Contact details: Name, email address, mailing address, phone number

• Business information: Company name, role/title, mailing address, permit/project details

• Payment information: Billing address, payment method details (handled by secure third‐party processors)

• Uploaded documents: Blueprints, applications, identification, and other project‐related files

1.2 Information Collected Automatically

• Usage data: IP address, browser type & version, device type, operating system

• Analytics data: Pages viewed, time spent on pages, referral source (via Google Analytics or similar)

• Cookies and tracking: Cookies, web beacons, and similar technologies to improve user experience and for marketing purposes

2. How We Use Your Information
We use your information to:

1. Provide services: Process permit applications, record documents, communicate project status.

2. Customer support: Respond to inquiries, troubleshoot issues, send confirmations and reminders.

3. Billing and payments: Issue invoices, process payments, manage account balances.

4. Site improvements: Analyze usage patterns to enhance our Site’s functionality and content.

5. Marketing & communications: Send newsletters, updates, promotions (you may opt out at any time).

6. Legal compliance: Meet regulatory and recordkeeping requirements; enforce our Terms of Service.

3. Legal Bases for Processing (GDPR)
If you are in the European Economic Area, we process your personal data only when:

• Consent: You have given clear consent for us to process your data for specific purposes.

• Contract performance: Processing is necessary to perform our contract with you.

• Legal obligation: We must comply with the law.

• Legitimate interests: Our internal business purposes, provided they don’t override your rights.

4. Data Sharing and Disclosure
We may share your personal information with:

• Service providers: Third‐party processors (e.g., payment gateways, cloud hosting, email platforms).

• Professional advisors: Attorneys, accountants, and other consultants when necessary.

• Legal authorities: When required by law, regulation, or legal process.

• Business transfers: In the event of a merger, sale, or restructuring, with notice and appropriate safeguards.

5. Cookies and Tracking Technologies
We use cookies to:

• Essential cookies: Enable core Site functionality (e.g., login, secure areas).

• Performance cookies: Gather analytics to understand Site usage and improve performance.

• Marketing cookies: Deliver content and offers tailored to your interests.

You can manage cookie preferences via your browser settings or our cookie banner at first visit.
6. Data Security
We implement administrative, technical, and physical safeguards to protect your information, including:

• Encryption: TLS/SSL for data in transit.

• Access controls: Restricted access to personal data.

• Regular audits: Security and vulnerability assessments.

While we strive to protect your data, no online system is completely secure. You acknowledge that we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only as long as necessary to:

• Fulfill the purposes for which it was collected

• Comply with legal, tax, or accounting requirements

• Resolve disputes and enforce our agreements

8. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:

• Access: Request a copy of your personal data.

• Correction: Ask us to correct inaccurate or incomplete information.

• Deletion: Request erasure of your personal data.

• Restriction: Limit how we use your data.

• Portability: Obtain and reuse your data across services.

• Object: Object to our processing (e.g., for marketing).

To exercise any rights, contact us at the address below. We will respond within the timeframe required by applicable law.
9. Children’s Privacy
Our Site and services are not directed at children under 16. We do not knowingly collect personal information from minors. If we learn we have inadvertently done so, we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted here with a revised “Last updated” date. Your continued use of our Site after modifications constitutes acceptance of the updated policy.
11. Contact Us
If you have questions, requests, or concerns about this Privacy Policy, please contact us:
Email: hello@zonepermitting.com
Thank you for trusting Zone Permitting with your permit and recording needs. We value your privacy and are committed to safeguarding your information.